Spouse/domestic Surveillance FAQs

Domestic surveillance is the method used to discover if spouses are cheating on each other. It can involve husbands, wives, boyfriends or girlfriends. Also referred to as “tailing someone” it is the technique of putting an investigator out in the field who follows the suspected cheater to document their activities without their knowledge. This is accomplished by recording their activities on videotape.

Frequently Asked Questions

I feel embarrassed about even talking to someone about this.

We get calls every day from people in relationships who suspect their spouse or significant others of cheating. It is nothing to be embarrassed about. What you are seeking is peace of mind about something you are not sure of. It is natural to seek to determine if your suspicions are real or imagined. We invest a tremendous part of ourselves in relationships. It is natural to want to determine the strength and integrity of that relationship.

What if I am wrong?

If there is no evidence the subject is cheating, you will have gained peace of mind about your relationship. Since our investigations are 100% confidential, you will not have risked sacrificing the relationship if you are wrong.

Is domestic surveillance legal?

Surveillance is the process of documenting what is going on in the world of an individual. No laws are broken. It is 100% legal.

I have never hired a private investigator, how do I start?

First you need to be sure you retain the services of a reputable, honest licensed detective agency. Make sure they are well established with a track record. Check to be sure they are fully licensed and insured. Do they have actual offices or is it someone working out their home? Do they answer the phone with a live person or do you get voice mail or a cell phone in the field? Check with the Better Business Bureau to be sure there are no complaints about the company. Last of all do your own “gut check” about the agency you are talking to. Do they make you feel at ease? Are they using pressure tactics and hard sell techniques?

What are the fees charged for domestic surveillance?

Surveillance is billed on an hourly basis plus a mileage charge. Before the project is started, a strategy is established depending on the circumstances and your needs. Once this plan is in place a budget can be established. Investigation services are payable in advance of the work being conducted. Payment can be made by credit card (over the phone if you wish), or by cash, check or money order.

How is the surveillance plan established?

You will need to let the investigator know at which times you think the suspected activity is taking place. Will we need to follow the person from home or from work? Does the person have a fixed schedule? Do you know anything about the suspected other party. All these questions and more go into creating an effective surveillance strategy.

What will I need to tell the investigator?

The following are some of the things that help us get the investigation started. You may not have all the information, however the more you have the better. The investigator will need a photograph of the person being investigated. If the subject is being followed from home, it can also helpful to have photographs of other members of the household. We will need a complete description of the subject, weight, height, hair color, etc. If you think you know the other party they are cheating with, give us whatever information you know about them. We will need to know the make, model and color of the subject’s vehicle, with license plate if possible. If we are following them from work, we will need to know the type of parking and where they park their vehicle. We will also need to know the driving habits of the subject and the addresses of places you think they may visit.

How many agents are used on a domestic surveillance case?

The number of agents used depends on a number of factors. Basic surveillance on an individual being followed from home or an uncomplicated work situation can be conducted by one agent. More complicated scenarios, such as following someone from a high rise office building, or airport or hotel require an additional agent. Other factors in which we may recommend a second agent include fast and aggressive drivers and extra alert drivers who always watch the rear view mirror. Of course an additional agent increases the cost of a surveillance, and this factor is also taken into consideration in arriving at your budget.

How will you contact me without tipping off my spouse?

First we will ask if the phone number you give is secure. Saying it is secure means that only you or someone you trust answers the phone and that we can safely leave a voice mail message if no one answers. If the number is not secure, we will discuss other strategies. When we contact you the first thing we will say is “is this a good time to talk”. If the subject or someone else is present and you can’t talk, you can say “no” or you can say “you have the wrong number” or anything else. We will hang up and you can call us back when it is safe.

What do I do once the surveillance is set up?

Once the surveillance plan is in place it is important that you do not do anything to tip off the subject to the investigation. Do not change your habits and do not ask too many questions about their activities.

How do you follow someone?

The techniques of tailing someone are an acquired skill. When following someone we are constantly weighing two factors against each other. First we want to stay close enough to make sure we do not loose the subject at a traffic light or in heavy traffic. However we are constantly balancing this against staying so close that we run the risk of being observed by the subject. The art of balancing these two factors in a variety of situations can executed well only by having an experienced investigator working the case. In some cases a second agent is preferable or required which allows us to keep safer distances while not minimizing the chance of loosing the subject.

Will the suspected cheater find out that they are being watched?

Our surveillance for Cheating Spouse investigations are 100% confidential. We do everything necessary to insure the covert nature of the investigation. If we ever perceive that the security of the investigation is threatened, we pull back and with your input reconsider the tactics being deployed.

What evidence will I receive at the conclusion?

The evidence collected in domestic surveillance consists of the videotape of the activities and a surveillance report which details all the activity in writing. Both are submitted to you, or if you wish we can maintain them for you.

What sets Tristar Investigation apart from other detective agencies?

At Tristar Investigation we deliver quality investigation backed-up by a 28-year track record. Our expertise has been touted by journalists worldwide on CNN, MSNBC, CNBC and numerous other media outlets. Every organization is only as good as their staff. At Tristar we have seasoned professionals in the field working for you. Several of our agents are ex-law enforcement agents and ex-policemen. Service to your specific needs dominates our agenda. We know every situation is different and we are flexible enough to create a win for your situation, no matter how difficult.

What people are saying

Thank you for providing me with such outstanding service. I truly appreciate you and your staff for all you’ve done for me and my family…. I’m totally pleased with the outcome and their findings… Great job!

Gerome S. | Retired | USA

I have used Tristar for years. Their response time and results are unparalleled. They get my highest praise.

Robert Clayton, Attorney | Taylor & Ring, LLP | Los Angeles, CA

Tristar found my birth mothers records the same day. I am very impressed with their professionalism and the services they provide. I will use them again for any of my needs.

Dr. Claudia Barne | Professor | 23 years

Tristar was very helpful in my address search. Kellie Anguiano was very personable and kept me up to date with the search process… Thank you so much for your help!

Emily | DDS Student | 2 years | Los Angeles, CA

Tristar is by far the most reliable and efficient investigator we have ever used.

Nicole Young | Attorney, 14 years | Woodland Hills, CA

Tristar in the news

Tristar Investigation has been featured in a dozens of publications, everything from print to TV and radio. Bellow you will find Burce Robertson interviewed and discussed on famous publications such as the History Channel, New York Times, CNN and a lot more.

News Coverage Highlights

Bruce Robertson is the founder of Tristar Investigation, a private detective agency in Los Angeles, CA. Tristar has a 28-year track record of delivering quality investigative results. Headquartered in West Los Angeles, Tristar has branch offices in San Francisco.

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Real Life Private Eye

In November of 1999 Bruce Robertson, founder of Tristar Investigation, was featured on CNN Worldwide show Showbiz Today with Gloria Hillard. The report was about an ABC television show called “Snoops”, which was a glitzy send-up of life at a detective

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